Stakeholders

Issues of serious concern:

1. Talent Attraction and Retention
2. Occupational Safety & Health
3. Hazardous Substance Management
4. Employee Rights, Diversity, and Equality

Communication channels, frequency, and response methods:

1. Hold regular labor-management meetings and labor union meetings
2. Post occasional announcements on the company intranet
3. Organize employee seminars
4. Company website

Issues of serious concern:

1. Corporate governance and operational performance
2. Innovation R&D
3. Ethical management and law compliance
4. Customer Privacy

Communication channels, frequency, and response methods:

1. Customer interviews
2. Introduction to products through the Company’s website and the services thereof
3. Interview with salespeople and customers’ opinions

Communication Results:

2024 Implementation Results:

1. 9 clients conducted on-site quality assurance audits at the plants.
2. Handled a total of 128 customer feedback cases related to product issues.

Issues of serious concern:

1. Ethical management and law compliance
2. Corporate governance and operational performance
3. Customer Privacy
4. Supplier Management

Communication channels, frequency, and response methods:

1. Visits to suppliers
2. Evaluation of suppliers
3. Public tender, opinion exchange, and meetings

Issues of serious concern:

1. Corporate governance and operational performance
2. Ethical management and law compliance
3. Customer Privacy
4. Innovation R&D

Communication channels, frequency, and response methods:

1. Convene annual general shareholders’ meeting
2. Hold investor conferences every year
3. Publish financial statements, annual reports, and Sustainability Reports regularly
4. Spokesperson platform
5. The corporate website and e-mail

Issues of serious concern:

1. Strategy for sustainable development/risk management
2. Business ethics and integrity
3. R&D and innovation
4. Talent attraction

Communication channels, frequency, and response methods:

1. Conduct industry-academia collaboration activities and site visits
2. Provide internship training and exchange opportunities
3. Host lectures and seminars

Issues of serious concern:

1. Innovative technology and management
2. Energy and greenhouse gas management
3. Occupational Health and Safety
4. Ethical management and law compliance

Communication channels, frequency, and response methods:

1. To participate in trade association, organizational associations and academic associations’ activities
2. Unscheduled visitation exchanges